Conflict Resolution

This course provides essential skills and strategies for effectively managing and resolving conflicts in the workplace. You will explore the fundamentals of conflict, learn various resolution techniques, and enhance your communication skills to prevent misunderstandings. The course also addresses the importance of workplace civility and the unique challenges of resolving conflicts in remote work environments. By the end of this course, you’ll be equipped with the tools needed to foster a harmonious and productive work environment, whether in-person or online.

· August 21, 2024

This course is designed to provide a comprehensive understanding of conflict resolution in the workplace, emphasizing practical strategies and techniques for fostering a harmonious and productive work environment. Through a series of modules, you will explore various aspects of conflict management, from understanding basic principles to addressing the challenges posed by remote work and workplace incivility. Each module builds on the previous one, equipping you with the knowledge and skills necessary to effectively navigate and resolve conflicts in any professional setting.

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Course Includes

  • 12 Lessons
  • 5 Quizzes
  • Course Certificate

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